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Terms of Service

Last updated May 23, 2026

1. Acceptance of Terms

By accessing or using Drift Catch ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. Drift Catch reserves the right to refuse service to anyone for any reason at any time.

2. Account Registration

To use Drift Catch, you must create an account by providing a valid email address. You authenticate via magic link — no password is required. You are responsible for maintaining the security of your email account and for all activity that occurs under your Drift Catch account. You must be at least 13 years old to use the Service. You agree to provide accurate and complete information when creating your account.

3. Subscriptions and Founding-Member Program

Drift Catch offers paid subscriptions at standard tier rates published on the Pricing page, and — through September 30, 2026 — a limited founding-member program that locks in lower pricing for as long as the user maintains continuous active enrollment. During this period:

  • (a) Free account: Account creation is free and remains available indefinitely. A free account provides access to the Service at the Free-tier feature level published on the Pricing page; no payment method is required.
  • (b) Founding-member reservation: Users may reserve a founding-member tier (Solo, Pro, or Business) by paying a one-time non-refundable USD $1 deposit. The deposit grants locked-for-life pricing at the founding-member rate (currently published on the Pricing page) for as long as the user maintains continuous active enrollment as defined in §3(d) below, and priority access to features as they are released to general availability.
  • (c) Founding-member rates and conversion to a paid subscription: The rates published on the Pricing page (currently Solo USD $8/mo, Pro USD $14/mo, Business USD $33/mo, billed annually at USD $96 / USD $168 / USD $348 respectively) are the rates Drift Catch will charge a founding member when they begin their first paid billing cycle (the conversion event). A reserver initiates the conversion event by clicking "Start my subscription" in the in-product Subscription settings, which presents the reserver's locked rate and billing cadence, captures the reserver's affirmative consent, and routes the reserver to Stripe Checkout to set up the payment method. The conversion event may be initiated at any time after the reserver's $1 reservation has succeeded and before the reserver's account lapses for more than thirty (30) consecutive days per §3(d). Founding members are not required to convert by any deadline; founding-member rate-lock survives indefinitely so long as continuous active enrollment in §3(d) is maintained, even if the reserver converts months or years after the reservation is placed.
  • (d) Continuous active enrollment: The user has not canceled, paused, or allowed to lapse their account or subscription for more than thirty (30) consecutive days at any point between reservation and the conversion event, and at no point thereafter for as long as the founding-member rate is honored. A lapse exceeding thirty (30) consecutive days terminates the locked-for-life pricing; subsequent re-enrollment is at the then-current standard rate.
  • (e) Locked-for-life: For as long as Drift Catch offers a materially-comparable subscription tier (i.e., a tier providing the user the substantially-similar feature set they reserved), the founding member's rate will not increase. If Drift Catch sunsets a tier or substantively reduces the feature set such that no materially-comparable tier exists, see §3(g) for migration handling.
  • (f) Standard tiers: Standard (non-founding-member) subscription tiers are available at the published standard rates. A user who does not hold a founding-member reservation may begin a paid subscription at any time at the standard rate by clicking the subscribe CTA on the Pricing page or in Settings. Founding members are not required to upgrade to standard tiers; they remain on the founding-member rate so long as conditions in §3(d) are met.
  • (g) Tier migration: If Drift Catch discontinues or substantively modifies a tier on which a founding member is enrolled, the founding member will be migrated to the materially-comparable successor tier at their original founding-member rate, OR if no materially-comparable successor tier exists, offered a migration to the closest available tier with the rate differential disclosed at least sixty (60) days in advance. Founding member may decline the migration and receive a pro-rated refund of any unused subscription period.
  • (h) Founding-member program sunset: Drift Catch reserves the right to discontinue the founding-member program in its entirety. Such discontinuation will be communicated to enrolled founding members at least ninety (90) days in advance and will trigger §3(g) tier migration handling for affected members.
  • (i) Team seats and per-seat billing: Business-tier workspaces include three (3) team seats. Owners of Business workspaces may invite additional team members beyond the included count. Each additional team member, upon accepting their invitation, occupies one (1) "extra seat" on the workspace. Extra seats are billed at the rate published on the Pricing page (currently USD $12 per extra seat per month, or USD $108 per extra seat per year when the base Business subscription is billed annually). Extra-seat charges are added to the next invoice on the workspace owner's subscription.
  • (j) Automatic renewal of paid subscriptions: When a user begins a paid subscription, the subscription will automatically renew at the end of each billing period (monthly subscriptions renew monthly; annual subscriptions renew annually) at the same rate then in effect for the user's tier, charged to the payment method on file, until the user cancels. By completing checkout the user provides affirmative consent to this automatic renewal, as contemplated by the California Automatic Renewal Law (Cal. Bus. & Prof. Code §17602) and equivalent consumer-protection statutes in other jurisdictions. Drift Catch will send a receipt and welcome email after the first paid billing cycle confirming the renewal terms in a retainable form. For annual subscriptions, Drift Catch will additionally send a renewal-reminder email approximately thirty (30) days before each renewal date, with a courtesy reminder approximately seven (7) days before, identifying the renewal date, amount, currency, and payment method. A user may cancel at any time before the next renewal from Settings, which links to the Stripe Customer Portal; cancellation takes effect at the end of the then-current billing period and no further charges will be made. The refund posture in §9(e) is unaffected by this clause.
  • (k) Proration of extra-seat charges and credits: When a team member accepts an invitation mid-billing-cycle and that acceptance causes the workspace to exceed the included three-seat count, the cost of the new extra seat is prorated for the remainder of the current billing cycle and added to the workspace owner's next invoice. When the workspace owner removes an accepted team member, OR when a team member self-removes (leaves the team), the unused portion of the seat's billing period is calculated as a prorated credit and applied to the workspace owner's next invoice. Drift Catch does not issue immediate cash refunds for mid-cycle seat removals; the prorated credit applies as a reduction against the next billing cycle's charges. If the workspace owner cancels the subscription entirely before the credit is applied, the credit is forfeited. Proration is calculated by Stripe based on the day of the accept-or-remove event relative to the current billing cycle. The exact line-item amount appears on the corresponding invoice.
  • (l) Downgrade-revoke behavior: If a workspace owner downgrades a Business-tier subscription to a lower tier (Pro, Solo, or Free) while one or more team members are accepted on their workspace, the downgrade will (i) immediately remove all team members from the workspace upon owner confirmation of the downgrade; members will lose access to the workspace and its projects at the moment of downgrade; (ii) issue prorated credits for the unused portion of any active extra-seat billing period to the workspace owner's subscription, applied per §3(k); and (iii) require explicit owner confirmation via the in-app downgrade modal, which surfaces the team-member count and the words "Downgrading to {target tier} will remove all team members from your workspace. They will lose access immediately." A workspace owner who wishes to keep some team members after downgrade must either (A) re-invite them on the lower tier (which is currently not supported — only Business workspaces support team seats; see §3(i)), or (B) remain on the Business tier.
  • (m) Cap on extra seats: Each Business workspace may add up to ten (10) extra seats beyond the three included, for a maximum of thirteen (13) total seats per workspace. Customers requiring more than 13 seats should contact hello@driftcatch.app to discuss whether Drift Catch is the right fit; we do not currently offer an enterprise tier.
  • (n) Founding-member reservation cutoff: New founding-member reservations close at 11:59 PM Pacific Time on September 30, 2026. After that cutoff, the $1 founding-member reservation flow is closed and new subscriptions are available at the standard rates published on the Pricing page. Reservations placed at or before the cutoff remain valid indefinitely and retain locked-for-life pricing per §3(c)-(e) above, regardless of when the reserver later initiates the conversion event under §3(c).
  • (o) First-month-free promotional offer ("First 15"): From time to time Drift Catch may offer a limited promotional free month of a paid tier. The current offer grants the first fifteen (15) eligible accounts one (1) free month (a 30-day promotional entitlement) of the Solo tier. Eligibility: the offer is available to new, first-time Drift Catch accounts only, limited to one (1) free month per person and per email address; it may not be combined or stacked with any other promotion, discount, or founding-member reservation benefit. No payment method, no charge: the Solo free month requires no credit card and Drift Catch will never charge you for it — there is no automatic renewal and no automatic charge of any kind associated with the free month. What happens at the end: at the end of the 30-day promotional entitlement your account automatically returns to the Free tier at no charge; your data is retained, and tier-restricted (premium) actions become unavailable until you choose to start a paid subscription or place a founding-member reservation under §3(b)–(c). The free month is access only; it is not a credit, deposit, or stored balance, is not redeemable for cash or applied against any future charge, and has no monetary value. Ending the offer: Drift Catch may close this offer at any time, including once the fifteen (15) free months have been claimed, without notice; accounts that have already received the free month keep it for the full 30-day entitlement.
  • (p) Promotional feedback reward: As part of the First 15 offer, Drift Catch may offer a 50%-off-next-month reward in exchange for completing a private feedback survey sent directly to Drift Catch. The reward is unlocked by completing the survey; it is not conditioned on leaving a public review and is not conditioned on the content or sentiment of any feedback. Any public-review invitation Drift Catch presents is entirely optional, carries no benefit, and is independent of this reward. The 50%-off reward applies to a single subsequent paid billing cycle only; it does not stack with the founding-member rate, is not a credit or stored balance, and has no cash value. The free month grants 30 days of access; a founding-member reservation under §3(b) grants locked-for-life pricing. These are sequential and separate — see §3(b)–(c) for the founding-member rate-lock.

All pricing in this section is in U.S. Dollars. See §13 for currency and tax handling. Stripe processing fees apply to client-payment transactions facilitated by Drift Catch on the user's behalf and are separate from the subscription fee.

4. Acceptable Use

You agree to use Drift Catch only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Service to transmit harmful, fraudulent, or illegal content
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell, sublicense, or redistribute the Service without written permission

5. Data Ownership

You retain full ownership of all data you enter into Drift Catch, including project details, scope definitions, client information, change orders, and any other content you create. Drift Catch does not claim any intellectual property rights over your data. You grant us a limited license to host, store, and display your data solely for the purpose of providing the Service to you. You may export or delete your data at any time.

Drift Catch retains all right, title, and interest in and to the Service itself, including all software, source code, object code, interfaces, designs, trademarks, logos, documentation, the "Drift Catch" name and brand, and any improvements, modifications, or derivative works of the foregoing (collectively, the "Drift Catch IP"). Subject to your compliance with these Terms, Drift Catch grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business purposes during the term of your account. This license terminates automatically when your account terminates. No other rights in the Drift Catch IP are granted by these Terms, by implication, by estoppel, or otherwise.

Feedback you voluntarily provide about the Service (suggestions, feature requests, bug reports, and similar) may be used by Drift Catch without restriction or compensation to improve the Service; you grant Drift Catch a perpetual, irrevocable, worldwide, royalty-free license to use such feedback for that purpose. This feedback license does not extend to your data, your client information, or any content covered by §6 (Confidentiality) — it covers only suggestions and feedback you affirmatively communicate to us about the Service.

6. Confidentiality

Drift Catch will treat the data you submit to the Service — including project details, scope definitions, client contact information, change orders, time entries, signed documents, files, and any other content you create through the Service ("Your Confidential Information") — as confidential. We will not disclose Your Confidential Information to a third party except: (a) to a sub-processor named in our Privacy Policy §3, and only to the extent necessary for that sub-processor to provide the service for which it was engaged; (b) to comply with a valid legal process (court order, subpoena, lawful request from a competent authority), in which case we will, where lawful and operationally practical, notify you before disclosure so you may seek a protective order; (c) with your prior written consent; or (d) in aggregated and de-identified form that does not reasonably permit re-identification of you, your clients, or any individual. Our confidentiality obligation under this section survives termination of these Terms for as long as we continue to hold Your Confidential Information, and is in addition to (and does not displace) any privacy obligation we owe you under applicable privacy law or under our Privacy Policy. Nothing in this section limits Drift Catch's ability to use anonymized aggregate analytics as described in §9(c)(iii) for product improvement.

7. Limitation of Liability

Drift Catch is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, Drift Catch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claims arising from your use of the Service is limited to the amount you paid us in the 12 months preceding the claim.

8. Indemnification

  • (a) Your indemnification of Drift Catch. To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Drift Catch, its affiliates, and its officers, directors, employees, contractors, and agents from and against any third-party claims, actions, proceedings, damages, losses, liabilities, fines, penalties, costs, and expenses (including reasonable legal fees and disbursements) arising out of or relating to: (i) content, data, files, client information, or other material you submit to, upload to, store in, or transmit through the Service; (ii) the substantive content of any document, invoice, change order, scope amendment, contract, or other instrument you create or sign through the Service, including any dispute between you and a client or a third party about that instrument; (iii) your use of the Service in violation of these Terms, applicable law, or the rights of any third party; (iv) any tax, regulatory, or licensing obligation attaching to your business, your client engagements, or any payment you collect through the Service; and (v) your breach of any representation or warranty you make in §2 (Account Registration) or §4 (Acceptable Use).
  • (b) Drift Catch's indemnification of you (limited). Drift Catch will indemnify, defend, and hold harmless you from a third-party claim alleging that your authorized use of the Service, in conformity with these Terms, directly infringes a Canadian or United States intellectual-property right of the claimant. This indemnification is the sole and exclusive remedy for any such claim and is subject to the limitation of liability in §7.
  • (c) Process. A party seeking indemnification under this section will (i) promptly notify the other party in writing of the claim; (ii) give the indemnifying party sole control of the defense and settlement of the claim, provided that no settlement that imposes a non-financial obligation on or admits liability of the indemnified party may be entered into without the indemnified party's prior written consent (not to be unreasonably withheld); and (iii) cooperate reasonably, at the indemnifying party's expense, in the defense of the claim. Failure to give prompt notice excuses the indemnifying party only to the extent the delay materially prejudices the defense.
  • (d) Exclusions from Drift Catch's indemnification in §8(b). Drift Catch has no indemnification obligation for any claim arising from: (i) your modification of the Service or combination of the Service with anything not provided by Drift Catch; (ii) your use of the Service outside the scope of these Terms or in a manner not authorized by Drift Catch; (iii) content, data, or instruments you submit or generate through the Service, including AI-generated outputs covered by §14 (AI-Assisted Features (Beta)); or (iv) any matter for which you are obligated to indemnify Drift Catch under §8(a).
  • (e) Interaction with limitation of liability. The financial cap in §7 (Limitation of Liability) applies to Drift Catch's aggregate liability under this section, including amounts paid in settlement or judgment under §8(b).

9. Termination and Data Retention

  • (a) Termination by you: You may terminate your account at any time from Settings or by contacting hello@driftcatch.app. Drift Catch may suspend or terminate your account if you violate these Terms or engage in activity that is harmful to the Service or its users.
  • (b) Customer-data retention: Upon termination, your customer data (project details, scope definitions, change orders, client contact information, time entries, files, and similar content) is retained for thirty (30) days, during which you may export it via the in-app GDPR/PIPEDA export tool. After thirty (30) days, customer data is deleted from primary systems. Encrypted backups containing customer data may persist for up to ninety (90) days before being purged.
  • (c) Operational and audit data: Notwithstanding §9(b), Drift Catch retains the following categories of operational and audit data for longer periods, consistent with legal and regulatory requirements:
    • (i) Billing and subscription audit data (the "subscription_events" log): seven (7) years from the associated event, for chargeback defense, tax compliance (CRA / IRS / equivalent), and dispute resolution. This data includes payment timestamps, plan-tier transitions, Stripe transaction identifiers, and a copy of the Stripe webhook event payload (which may contain your billing email, billing address, the last four digits of your card number, and any tax IDs you provided to Stripe). Drift Catch never stores full credit card numbers. Upon account deletion, this data is preserved in a hashed, scrubbed archive (Drift Catch retains tier transitions, status transitions, Stripe event identifiers, and a hashed user identifier; we strip name, email, address, card last-four, and tax IDs before archival) so the seven-year retention promise survives account closure — see Privacy §4(b).
    • (ii) Electronic signature audit data (the "signature_events" log): seven (7) years from the date of signature, for evidentiary purposes per §11.
    • (iii) Anonymized aggregate analytics (no personally identifying information): retained indefinitely for product improvement.
    These retention windows apply EVEN IF the user terminates their account, because the underlying data records financial transactions and contractual evidence of the user's own actions. The user retains all access rights granted by applicable privacy law to this data — see Privacy Policy §7 ("Your Rights").
  • (d) Permanent deletion at termination: Upon termination, Drift Catch will permanently delete: stored meeting recordings (per the recordings tier-gate retention rules documented in the Privacy Policy), files uploaded to project workspaces, and any other content within the 30-day customer-data retention window in §9(b).
  • (e) Refund policy: Paid subscriptions are non-refundable except where required by applicable consumer-protection law in your jurisdiction or where Drift Catch's published money-back-guarantee period applies. The money-back-guarantee period is thirty (30) days from the first paid billing cycle for monthly subscriptions and sixty (60) days from the first paid billing cycle for annual subscriptions. Refund requests must be sent to hello@driftcatch.app. Where granted, Drift Catch will initiate the refund through Stripe within ten (10) business days of approval; the original payment processor (Stripe and your card issuer) typically takes an additional five (5) to ten (10) business days for the refunded funds to appear on your statement. Refunds are issued for the full subscription amount paid in the currency of original payment; Drift Catch absorbs any payment-processing fees. The $1 founding-member reservation deposit is non-refundable per §3(b). For users resident in the European Economic Area or United Kingdom: nothing in this section limits your statutory 14-day right of withdrawal under the EU Consumer Rights Directive (2011/83/EU) Art. 9 and equivalent UK implementing legislation; Drift Catch's money-back guarantee (30 days monthly / 60 days annual) is offered as an additional voluntary commitment beyond the statutory minimum.
  • (f) Pending team-seat invitations: Pending team-seat invitations sent under §3(i) above are retained for seven (7) days following expiry, acceptance, or revocation. See Privacy Policy §4(n) for the operational cadence. Active team-membership rows are retained per Privacy Policy §4(o).

10. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you via email or by posting a notice on the Service at least 30 days before the changes take effect. Your continued use of Drift Catch after the changes take effect constitutes acceptance of the revised Terms.

11. Electronic Signatures

Drift Catch supports electronic signatures for change orders, scope amendments, and similar approval flows. Electronic signatures captured through Drift Catch are intended to be enforceable as Simple Electronic Signatures under:

  • The U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN, 15 U.S.C. § 7001 et seq.) and the Uniform Electronic Transactions Act (UETA) as enacted in U.S. states
  • The Personal Information Protection and Electronic Documents Act (PIPEDA) Part 2 in Canada
  • Regulation (EU) No 910/2014 (eIDAS) Simple Electronic Signature tier for users in the European Economic Area
  • Other applicable e-signature laws in the user's jurisdiction

When a user signs through Drift Catch, the system captures: (i) the signer's stated name and email; (ii) the IP address and user-agent of the signing session; (iii) a cryptographic hash of the document signed, preserving an immutable association between the signature and what was signed; (iv) the timestamp of the signature; (v) an affirmative acknowledgment by the signer of intent to sign electronically.

You acknowledge that:

  • (a) An electronic signature collected via Drift Catch is a Simple Electronic Signature (SES). It is NOT a Qualified Electronic Signature (QES) under eIDAS, NOT a digital signature backed by a public-key certificate, and NOT a notarized signature. Higher-tier signature requirements (e.g., real-estate transactions in some jurisdictions, will and testament documents, court filings) may require a different signature class that Drift Catch does not provide.
  • (b) The enforceability of any signed document depends on the underlying transaction, the parties involved, the jurisdiction, and the document type. Drift Catch makes no representation that a particular signed document will be enforceable in a particular forum. You are responsible for ensuring an SES is appropriate for your transaction.
  • (c) For any transaction where the legal weight of the signature is material to the outcome (e.g., sums above your local small-claims-court threshold, contracts with regulated entities), you are advised to consult licensed counsel and to consider a higher-tier signature class.
  • (d) The signature audit log (signature_events) is retained for seven (7) years from the date of signature for evidentiary purposes, consistent with limitation periods in most applicable jurisdictions.
  • (e) Right to a non-electronic copy. You may request a paper (non-electronic) copy of any agreement, change order, scope amendment, or other record you have signed electronically through Drift Catch by emailing hello@driftcatch.app with the document identifier (or enough context for us to locate the record). We will provide the paper copy at no charge within thirty (30) days of the request, sent to the postal address you provide. This right is independent of, and does not waive, your consent in §11 (paragraph one) to receive and sign records electronically.
  • (f) Hardware and software required to access and retain electronic records. To access, view, sign, and retain electronic records delivered through Drift Catch, you will need: (i) a current version of a major web browser (Chrome, Firefox, Safari, or Edge — versions released within the past twenty-four (24) months are supported); (ii) an active internet connection sufficient to load the Service; (iii) an email account capable of receiving messages from @driftcatch.app addresses; and (iv) either local storage on your device or a printer, in order to retain a copy of any signed record. Drift Catch will notify you if the technical requirements to access electronic records change in a manner that may make previously accessible records inaccessible to you, and will give you a reasonable opportunity to withdraw your consent under §11 and obtain paper copies under (e) above before the change takes effect.

This section does not limit any consumer-protection rights you may have in your jurisdiction.

12. Governing Law and Jurisdiction

  • (a) Informal resolution first. Before commencing any formal proceeding arising from or relating to these Terms or the Service, you agree to send written notice of the dispute to hello@driftcatch.app, with the subject line beginning "Notice of Dispute," and to allow Drift Catch a period of thirty (30) days from the date of that notice to investigate and respond. The notice should describe the nature of the dispute, the relief sought, and the contact information at which Drift Catch can reach you. Drift Catch will likewise send written notice to the email address associated with your account before commencing any formal proceeding against you. The thirty-day informal-resolution period is intended to give the parties a meaningful opportunity to resolve the matter without litigation, and applicable limitation periods are tolled for the duration of the period. Nothing in this paragraph (i) prevents either party from seeking immediate injunctive or equitable relief in a court of competent jurisdiction to protect intellectual-property rights, account security, or the integrity of the Service; or (ii) limits any non-waivable consumer-protection right described in §12(e) below.
  • (b) Operating entity. Drift Catch is operated by 17907583 Canada Inc., a federally-incorporated Canadian corporation organized under the Canada Business Corporations Act, with its registered office in Saskatchewan, Canada. References to "Drift Catch," "we," "us," and "our" in these Terms mean 17907583 Canada Inc.
  • (c) These Terms and your use of the Service are governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
  • (d) Any dispute arising from or relating to these Terms or the Service shall be brought exclusively in the courts of Saskatchewan, Canada, except as provided in §12(e).
  • (e) Consumer-protection carve-out: NOTHING in these Terms limits any non-waivable consumer-protection rights or remedies available to you under the laws of your jurisdiction of residence. In particular:
    • (i) Users resident in California may have rights under the California Consumer Privacy Act (CCPA), the Automatic Renewal Law (Cal. Bus. & Prof. Code § 17600 et seq.), and related California consumer-protection statutes. California users may bring claims arising from those statutes in California courts.
    • (ii) Users resident in New York may have rights under New York General Business Law and related consumer-protection statutes. New York users may bring claims arising from those statutes in New York courts.
    • (iii) Users resident in the European Economic Area or the United Kingdom may have rights under the General Data Protection Regulation (GDPR), the UK GDPR / Data Protection Act 2018, and equivalent local consumer-protection law. EEA / UK users may bring claims arising from those statutes in the courts of their habitual residence.
    • (iv) Users resident in other jurisdictions retain whatever non-waivable rights and forums local law guarantees.
  • (f) The above does not limit Drift Catch's obligations under PIPEDA, CASL, the Saskatchewan Consumer Protection Act, or any other Canadian federal or provincial law.

13. Currency, Tax, and Cross-Border Transactions

  • (a) Currency scope: Drift Catch operates in U.S. Dollars (USD) and Canadian Dollars (CAD) only. The user-facing subscription rates, in-app invoice creation, change-order pricing, and other monetary fields support USD and CAD exclusively. Selecting a non-USD/CAD currency is not available.
  • (b) Subscription billing currency: Subscription pricing is published in U.S. Dollars (USD) on the Pricing page, and all paid subscriptions are billed in USD. CAD-denominated checkout is not currently offered. Canadian-resident customers may, at the time of payment, be charged in their local currency by their issuing bank or card network at the daily foreign-exchange rate that issuer applies; Drift Catch does not set, publish, or convert against a USD-to-CAD rate of its own, and the rate displayed on a Canadian customer's card statement is determined by the card issuer, not by Drift Catch.
  • (c) Canadian sales taxes: Drift Catch is a Canadian-resident business. Once Drift Catch's gross taxable revenue exceeds the federal small-supplier threshold (currently CAD $30,000), GST (5%) is collected from all Canadian customers. Provincial sales tax (PST in Saskatchewan, British Columbia, Manitoba; QST in Quebec; HST in participating provinces; etc.) is collected from customers resident in those provinces according to applicable provincial law. Tax breakdowns are shown on the invoice at checkout.
  • (d) U.S. sales taxes: Drift Catch does not currently collect U.S. state sales tax. Customers are responsible for any use-tax or self-assessed-tax obligations in their jurisdiction. If Drift Catch's nexus in any U.S. state requires sales-tax collection in the future, customers will be notified at least thirty (30) days before the change takes effect.
  • (e) Foreign customers: Drift Catch does not currently support purchases denominated in EUR, GBP, AUD, or other currencies, and does not currently collect VAT, GST, or equivalent value-added taxes for these jurisdictions. Foreign customers may pay in USD or CAD; they are responsible for any applicable VAT or self-assessed value-added tax in their jurisdiction.
  • (f) User-issued invoices: Drift Catch facilitates invoice creation by users to their own clients in USD or CAD only. Drift Catch does not perform conversion of user-issued invoices. If a user's client pays in a different currency through their bank, the conversion is handled by the bank or payment processor (Stripe), not by Drift Catch.

14. AI-Assisted Features (Beta)

  • (a) Feature description: Drift Catch uses Anthropic's Claude API to power AI-assisted features, currently in three surfaces: (i) AI-Assisted Drafting (Beta), inside the Templates editor — generates draft text (template scaffolding, change-order language, follow-up emails) when you click "Generate draft" with the prompt and context you've entered; (ii) AI Support Email triage and reply-drafting — categorizes messages you send to our support, hello, priority, feedback, and ideas addresses at driftcatch.app, and drafts a starting reply for a human to review and send; and (iii) AI-Assisted Timeline Change-Order Drafting (Beta) — when you ask Drift Catch to help draft a message proposing a revised delivery date for one of your projects, it generates a neutral, ready-to-edit draft requesting agreement to the new date, which you review and edit before anything is created or sent. All three features are currently labeled "(Beta)" because the underlying technology is evolving and the outputs are not deterministic. See Privacy Policy §3 for what data is sent to Anthropic, what is not sent, and the retention and non-training posture.
  • (b) AI-generated outputs are NOT: (i) legal advice, (ii) financial advice, (iii) tax advice, (iv) professional advice of any kind, or (v) a substitute for review by a qualified professional or by you, the user, before being sent to a client or used in a contractual context.
  • (c) User responsibility: You are solely responsible for reviewing, editing, and verifying any AI-generated draft before sending, signing, or otherwise using it. Drift Catch does not warrant that AI-generated content is accurate, complete, fit for a particular purpose, or free of bias or error. Drift Catch is not liable for any consequence arising from your use of AI-generated content without independent review.
  • (d) Training-data resemblance: AI-generated outputs may include text that resembles content Anthropic's model has seen during training. While Anthropic takes measures to limit verbatim training-data reproduction, no large language model is guaranteed to produce non-overlapping output. Treat AI-generated output as a draft to be edited rather than a finished product to be republished. Anthropic does not use Drift Catch's API data — including your inputs and the outputs generated for you — to train its models, per our Commercial Terms with Anthropic.
  • (e) Quota enforcement (Templates and Timeline AI-Assisted Drafting): AI-Assisted Drafting (Beta) is rate-limited per subscription tier (currently: Free/Solo none, Pro 25 drafts per month, Business 100 drafts per month and then USD $0.10 per additional draft). Quota counts reset on the first day of each calendar month (UTC). Quota over-runs are not silently billed; for tiers with no overage path the feature simply becomes unavailable until reset, and for tiers with an overage path the per-draft charge is surfaced to you for explicit confirmation before each call.
  • (f) "(Beta)" qualifier: These features are identified as "Beta" because (i) output quality is variable, (ii) Drift Catch may modify, restrict, or remove either feature without the standard 30-day notice required for material Terms changes — beta features are explicitly not subject to that notice obligation, and (iii) beta features may have higher rates of error or unavailability than general-availability features. Use of a beta feature is at your discretion and at your own risk. If either feature individually graduates from beta to general availability, the no-notice carve-out in this clause ceases to apply to that feature; the other beta feature remains subject to this clause until it too graduates.
  • (g) AI Support Email specifics: For inbound messages to our support addresses, (i) drafted replies are reviewed, edited, or rewritten by a human before being sent — nothing is auto-sent; (ii) messages matching the deterministic keyword filter described in Privacy §3 (legal/security/financial-dispute/government-domain senders, plus credential and sensitive-identifier patterns) are escalated to a human directly and are not sent to Claude; (iii) you can opt out of AI assistance for your own correspondence at any time by replying HUMAN to any of our messages, which flags your address so future messages from you bypass the AI triage entirely.
  • (h) Intellectual property in AI inputs and outputs: You retain all rights you would otherwise have in the prompts and context you submit to AI-Assisted Features. You own the AI-generated output produced for you, as between you and Drift Catch. Drift Catch does not claim ownership of either the inputs or the outputs. Anthropic, our AI sub-processor, also disclaims ownership in our Commercial Terms with them. You acknowledge that Anthropic's own terms of service govern Anthropic's relationship with us as its customer; nothing in our Terms purports to alter the Anthropic-Drift Catch contract, and Anthropic is not a party to these Terms.

15. Team Members (Business tier)

If you are subscribed to the Business tier, you may invite other Drift Catch users to access your workspace as team members. By doing so:

  • (a) You are the principal contracting party. Team members' actions in your workspace are taken on your behalf and at your direction. You are responsible for those actions vis-à-vis Drift Catch and vis-à-vis your clients and third parties.
  • (b) You authorize the data sharing described in our Privacy Policy §12 (Workspace Sharing). You represent that you have a lawful basis under your own privacy obligations to share the personal information in your workspace with each team member you invite.
  • (c) Billing for team seats is governed by §3(i)–(m) above. Your Business subscription includes three (3) seats (you plus two team members). Each additional team member is billed at USD $12 per seat per month, or USD $108 per seat per year when your Business subscription is billed annually. Billing for an additional seat begins when the invitee accepts the invitation and ends when the team member is removed, leaves, or your workspace is downgraded below the Business tier. Removed team seats result in a prorated credit on your next invoice per §3(k).
  • (d) Downgrade from Business behavior is governed by §3(l) above. Downgrading below the Business tier will immediately remove all team members from your workspace; their access to your workspace data is terminated at the time of downgrade; you will receive a confirmation prompt before the downgrade is finalized.
  • (e) Team member roles. Team members may be assigned the role of member (view-only access to workspace records, plus the ability to log their own time entries and meetings) or admin (editorial access to workspace records, plus the ability to remove regular members from the workspace and to access the workspace's billing portal — see §15(f) for the full permission boundary). Role assignments may be changed by the workspace owner at any time and take effect immediately. Neither role has access to your payment-method data, your subscription tier, your invitation roster as the sender, your account-internal settings, or any account-internal counters; and only the workspace owner may finalize amendments to signed contracts (admins may prepare amendments, but only the workspace owner clicks Apply).
  • (f) Removal and leaving. You (the workspace owner) may remove any team member from your workspace at any time, including any admin. An admin may remove regular members from your workspace; only you may remove another admin or change an admin's role. A team member may leave your workspace at any time. In each case, the team member's access to your workspace is terminated at the time of removal or leaving, and their seat is removed from your next invoice on a prorated basis per §3(k).
  • (g) Team-member account deletion. If a team member deletes their Drift Catch account, their team-member row is removed from your workspace immediately. You will receive an email notification confirming the seat removal and the resulting prorated credit; the notification does not identify the deleted member by name or email (post-deletion identity minimization per Privacy §12). Their authored work records (time entries, meetings) remain in your workspace per §9(c)(i) above for the standard retention period.

16. Contact

If you have questions about these Terms, please contact us at hello@driftcatch.app.

These Terms were rewritten on May 6, 2026 to reconcile the early-access founding-member program (§3), electronic-signature qualifications (§11, formerly §9), retention windows (§9, formerly §7), governing law (§12, formerly §10), currency scope (§13, formerly §11), and the AI-Assisted Drafting (beta) feature (§14, formerly §12). Section 14 (AI-Assisted Features (Beta)) was expanded on May 13, 2026 to cover both Templates AI-Assisted Drafting and AI Support Email triage and reply-drafting; the data-flow disclosures are in Privacy §3. Updated May 18, 2026 to add §3(j) automatic-renewal disclosure (California Automatic Renewal Law, Cal. Bus. & Prof. Code §17602, and equivalent jurisdictions). Updated May 19, 2026 to add §6 Confidentiality, §8 Indemnification, §11(e)–(f) E-SIGN consumer disclosures (right to paper copy and hardware/software requirements), §12(a) informal-resolution-first step, §12(b) operating-entity disclosure (17907583 Canada Inc.), §13(b) currency clause aligned with USD-only operational reality, §5 trailing IP reservation and feedback license, and §3(j) refund-pointer anchor; renumbered §6–§13 accordingly. Updated May 22, 2026 (Wave 4 Phase 3) to add §3(i) Team seats and per-seat billing, §3(k) Proration of extra-seat charges and credits, §3(l) Downgrade-revoke behavior, and §3(m) Cap on extra seats. Further updated May 22, 2026 (Wave 4 Phase 4 RLS expansion) to add §9(f) Pending team-seat invitation retention and §15 Team Members (substantive non-billing terms); §16 Contact renumbered from §15. Updated May 23, 2026 (Wave 4 Phase 5 post-ship) to re-draft §15(e) Team member roles and §15(f) Removal and leaving to match the Q-3 admin permission boundary (admins may remove regular members; only the workspace owner may remove or demote another admin) and the Q-5 apply-amendment owner-only carve-out. Further updated May 23, 2026 (Path Y standard-subscriptions flip) to re-draft the §3 heading + lead-in + §3(a) + §3(c) + §3(f) + §3(j) to reflect that paid subscriptions at standard rates are now available, and to add new §3(n) Founding-member reservation cutoff (September 30, 2026 at 11:59 PM Pacific Time). §3(b), (d), (e), (g), (h), (i), (k), (l), (m) preserved unchanged. No customer-disadvantageous changes — see legal memo legal/IN_HOUSE_LEGAL_DRAFTS_PATH_Y_STANDARD_SUBS_FLIP_2026-05-23.md. Courtesy notification email sent to all auth.users rows on 2026-05-23. Outside-counsel checkpoint flagged on the §15(b) upstream-consent representation AND the §15(e) admin permission boundary (standard SaaS pattern; founder may want professional review before LIVE billing on team seats). Drafted in-house by Drift Catch; not reviewed by licensed counsel — see §7 limitation of liability and applicable consumer-protection carve-outs in §12(e).