Automatic invoice reminders
Chasing late invoices, handled for you
Once you send an invoice, Drift Catch watches its due date so you don't have to. There are two parts: a heads-up before an invoice is due, and an automatic past-due sequence after it slips.
The due-soon heads-up
As an invoice's due date approaches — within three days — we send you a heads-up so it's on your radar: "Invoice INV-2026-014 for Acme Co is due in 3 days." This one is just for you. We never email your client a "due soon" notice; nudging a client before they're even late is your call, not ours.
You'll see the heads-up in your notification bell, and — if you've chosen email for this event — in your inbox.
The past-due sequence
If an invoice passes its due date without being paid, we start a short, escalating reminder sequence to your client, sent in your name with your reply-to address:
- Reminder 1 — a friendly nudge that the invoice is now past due.
- Reminder 2 — a firmer note that payment is past due.
- Reminder 3 — a final reminder.
We space these out across a few days and stop after the third one. Every email includes a line telling your client to disregard it if they've already paid, so nobody gets chased for money they've sent. The moment an invoice is marked paid, the sequence stops.
Turning reminders on or off
You're always in control. Open Settings → Notifications and find the two invoice-reminder rows:
- Invoice overdue controls the automatic past-due reminders we send to your client on your behalf, plus your own bell. Set it to Off and we stop sending client-facing reminders for you entirely.
- Invoice due soon controls the heads-up to you. Set it to Off and we'll keep it to ourselves.
Each row lets you choose where it lands: your bell only, email only, both, or off. Changes take effect on the next invoice of that type.
What you need
Automatic reminders are included on Solo and every plan above it. They work on any invoice you've sent that has a due date — so set a due date when you create the invoice and the rest is automatic.
Have a question?
Email support@driftcatch.app — a real person reads every message.