Get clients to approve & accept delivery
A clean end to the project
Signing the scope at the start is half the story. The other half is the end: getting your client to say, on the record, that the delivered work is accepted. Delivery acceptance gives you that — a clear, timestamped sign-off you can point to if a question ever comes up later.
This is separate from the scope signature at the start. The scope signature is your client agreeing to the plan. Delivery acceptance is your client confirming the finished work meets that plan.
Turning it on
Open the project, scroll to the Delivery acceptance card near your files, and check "Ask my client to approve & accept the delivery." That's it — the next time your client opens their portal, they'll see an "Approve & accept delivery" card.
It's off by default and set per project, so you decide exactly which projects ask for an acceptance.
What your client sees
On their portal, your client gets a short, plain card. They type their full name, read a brief confirmation, check the box, and click Approve & accept delivery. No account, no password — the secure project link they already have is all they need.
The wording makes clear this is an electronic signature accepting the delivered work. It reads differently from the scope-signing step on purpose, so there's no confusion about which sign-off is which.
The record we keep for you
The moment your client accepts, we write a tamper-evident record and show it back to you on the same Delivery acceptance card. It captures:
- Who accepted (the name they typed)
- When they accepted (date and time)
- From where (the network address your client connected from)
This record is append-only — once written, it can't be quietly edited. That's deliberate: the whole point is that it holds up if you ever need to show that the work was accepted.
We also drop a note in your notification bell (and email, if you've left that on) so you know the moment it happens. You can change where that lands — bell, email, both, or off — in Settings → Notifications under Delivery accepted.
Re-delivery rounds
Made changes and sent a new version? You can leave acceptance on (or turn it back on) and your client can accept again. Each acceptance is its own record, so you keep a full history of every round rather than overwriting the last one.
What you need
Delivery acceptance is included on Solo and above, because it rides the client portal. It's a sign-off and a record — we don't lock your files behind it, and we never charge your client to accept.
Have a question?
Email support@driftcatch.app — a real person reads every message.